The client provides a digital lab management platform that helps dental practices and laboratories manage prescriptions, track appliance orders, and monitor case progress. With real-time workflow visibility and centralized order management, the platform supports efficient collaboration, accurate processing, and timely delivery of dental lab cases.
The client needed to modernize its dental lab management platform to improve system performance, reporting accuracy, and order visibility. Legacy technology and workflow inefficiencies limited operational productivity and platform reliability.
Legacy Platform & Performance
Outdated AngularJS modules limited scalability and enhancements. Slow APIs and SQL queries reduced responsiveness.
Reporting & Data Management
Slow reports, limited customization, and inconsistent account date tracking affected operational visibility and administrative efficiency.
Order Tracking & Workflow Gaps
Order processing inconsistencies and production issues created workflow bottlenecks and affected system reliability.
Telliant enhanced the existing platform through application modernization, API and database optimization, improved reporting, and streamlined order management. Continuous production support strengthened platform stability, usability, and operational efficiency.
Application Modernization
Enhanced legacy AngularJS modules to improve usability, maintainability, and system responsiveness. Streamlined workflows across doctor and account modules for smoother operations.
Performance Optimization
Optimized .NET APIs and SQL queries to reduce load times, resolve performance bottlenecks, and improve application responsiveness under high workloads.
Reporting Enhancements
Developed new reports and optimized existing ones to improve data accuracy, accelerate information retrieval, and provide actionable insights for better decision-making.
Order Management
Resolved order creation and tracking issues to improve processing accuracy, streamline lab workflows, and support timely delivery of dental cases.
Account Management
Implemented consistent start, end, and expiration date tracking across doctor and account modules, simplifying account administration and subscription management.
Production Support
Provided continuous monitoring, bug fixes, and application enhancements to maintain platform stability, minimize operational disruptions, and ensure reliable performance.
Telliant’s modernization efforts improved application performance, reporting accuracy, and order management, helping dental practices and laboratories operate more efficiently.
Improved Productivity: Reduced load times and improved application responsiveness.
Better Decision-Making: Faster reporting delivered accurate, actionable insights.
Efficient Order Processing: Improved tracking supported timely lab case deliveries.
Simplified Administration: Streamlined account and subscription management.