Usability Testing Services to Improve UX & Conversions
Making digital products seamless, intuitive, and enjoyable through expert UI UX testing services
What is Usability Testing?
Usability testing, also known as UI/UX testing, is a method to evaluate user experience by observing real users interact with a product or service. The insights and feedback gathered help guide decision-making and drive product improvements.
Analyzing, identifying, and benchmarking workflow issues, bottlenecks, and weak points in core features before they are coded helps ensure high application usage and avoids expensive errors. The earlier issues are identified and resolved, the faster and less costly you’ll get your application to market.
Business-Driven Value of User Experience Testing Services
Your interface should be intuitive, reliable, and effortless to navigate. Through our UI and UX usability testing services, we uncover how real users interact with your product and identify opportunities to create smoother, more engaging experiences.
Products Built for Real Users
When developing products for real-life users, we help ensure your sites, apps, and platforms are thoroughly tested from the real users’ perspective, making them intuitive, easy to use, and meeting your users’ expectations.
Better Conversion & Business Outcomes
When you improve your usability experience, you will improve your conversion rates, retention and ROI. We find the usability friction points that could be the difference between your users completing important actions or abandoning your site altogether.
Lower Dev & Support Costs
Discovering usability issues before a launch means not having to re-design once live, and lower levels of customer support calls from usability issues for your users.
Industry-Specific Usability Testing
We have usability experience in healthcare, fintech, eLearning and more. We can create usability testing to accommodate the complexities of complying with accessibility standards, regulatory frameworks and specific domain-related needs.
Comprehensive Usability Testing Services for Faster Adoption
We assess your application’s interface design and user flows to identify pain points and bottlenecks. Our team conducts UI/UX audits, benchmarks performance, and tests wireframes or mockups to ensure a responsive, intuitive experience from concept to launch.
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Website Usability Testing
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Mobile App Usability Testing
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Enterprise Application Usability Testing
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Remote & Structured Testing
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Accessibility Testing (WCAG compliance)
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Prototype & Design Validation
Website Usability Testing 
Mobile App Usability Testing 
Enterprise Application Usability Testing 
Remote & Structured Testing 
Accessibility Testing (WCAG compliance) 
Prototype & Design Validation 
Website Usability Testing
We ensure that visitors can navigate your website effortlessly and enjoy an intuitive experience that will keep them browsing (and converting) as desired.
Mobile App Usability Testing
With our team, we verify your mobile app interface works seamlessly across devices and enables users to engage with your app easily regardless of location.
Enterprise Application Usability Testing
We simplify the most complex workflows in any enterprise application, helping the employee operate more proficiently and minimize training time.
Remote & Structured Testing
Whether in an office or real-world environment, Telliant will offer flexibility and, whether remote or structured sessions, we will accommodate your project as needed.
Accessibility Testing (WCAG compliance)
This usability testing service helps you make your digital products accessible and compliant, so they can be used by people of all abilities.
Prototype & Design Validation
By testing your prototypes at early stages of design, you are able to refine concepts before they go into development, avoiding time and cost overruns.
FAQs for Usability Testing Services
Testing helps verify your software product is performing well and meets technical specifications, while usability testing checks how real users would use it.
That is dependent on your product’s complexity and goals, but in most cases, a smaller number of 5-8 users, carefully selected, will identify most usability issues. Telliant will customize the participant group to your audience to provide valuable insights without taking too much time or cost.
Time varies with the scope; for example, conducting usability testing on a simple website or app could take a few days, while testing enterprise software could take a few weeks. Telliant will work with you to outline a timeline that meets your own expectations for your release cycles, and consideration for your decision-making process.
Depending on the prototype type, we can do both. Telliant validates early prototypes for your project to optimize design concepts before development and validate already fully functional products post-launch to improve user experience. This ultimately saves costs and keeps the product up to speed with user needs throughout the project’s life span.
