The client provides sales training and performance improvement solutions that transform how organizations engage with customers.
Using their proprietary selling methodology, they align sales strategies with each client’s culture, goals, and team dynamics. Through tailored, role-based training programs and data-driven insights, they help B2B organizations achieve sustainable sales growth and long-term performance improvement.
The Key Requirements for the Project Included in the Business Challenges
Stabilize the Existing Platform
Resolve critical defects and performance issues to restore reliability and ensure smooth daily operation for sales teams.
Enhance Functionality
Add new training, reporting, and analytics tools to improve user experience, streamline workflows, and increase adoption across teams.
Modernize and Scale the System
Upgrade the technology stack (including .NET and SQL Server 2022) to improve scalability, maintainability, and long-term sustainability.
Telliant stabilized the platform, improved performance, and added new training and reporting features. The system was modernized for scalability, upgraded to the latest technologies, and supported through ongoing maintenance to ensure reliability and growth.
Comprehensive System Audit
Identified core defects and workflow issues to prioritize stabilization efforts.
Performance Optimization:
Enhanced database queries, caching, and application logic for faster response times.
Feature Enhancements
Added new training, reporting, and analytics modules to improve functionality and engagement.
Technology Modernization
Upgraded to the latest .NET framework and SQL Server for improved scalability and security.
Proactive Support Framework
Established continuous monitoring and maintenance for reliable, long-term performance.
Stability Restored: Achieved 99% uptime for daily use.
Higher Adoption: Platform usage up 40% post-launch.
Performance Gains: 50% faster response times.
Future-Ready: Modern architecture supports growth.
Reliable Support Downtime reduced by 60%.